Use reportbug to report bugs better January 26, 2007
Posted by Carthik in bugsquashing, guides, ubuntu.trackback
This little gem is from the Debian Administration blog. The article deals with how to report a bug in Debian without a working MTA. However, with a little modification it can be useful for Ubuntu Users and bug triagers too.
reportbug is a nifty command that creates a template for reporting a package bug, which it then fills out with your comment and emails to the bugtrackers. It automatically adds info about your system and about the package that has the bug to your report.
Only, in Ubuntu, reportbug sends the email to the ubuntu-users mailing list. This is a known bug and has been around for a long time. The emails with the bug reports are bounced from the mailing list and then they end up in my inbox, where I sort through them, and then report the bug manually on behalf of the original reporter if the bug deserves attention, is not a duplicate etc. Needless to say, this is a minor pain 🙂
So, if we were to follow the trick at the debian administration blog, we could all use reportbug’s useful, templated output regarding the package that has a bug and report the bug manually at Malone, our beloved bug tracker.
The next time you have a bug, find out the name of the package that has the bug (say “package-name”), and do the following:
1) Use the command reportbug --template -S normal package-name
2) Fill in an appropriate comment regarding what the bug itself is
3) File the bug after checking to see if it has already been reported.
The “–template” in the command will produce the template for the package, and the “-S normal” will set the severity of the bug to Normal.
Of course, you can report the bug via email too, but it currently requires that you have a gpg key on record at launchpad, so it might not work. Reporting via a web browser will work, a 100% of the time!
Ubuntu Blog 
The problem I have with bug reporting is all the bugs I experience are they’re never reproducible so there’s no point in reporting them.. Either I don’t know what has crashed or I have no clue why, which is no help to the developers. 😦 I’ve only successfully reported one bug and had it fixed, which is still better than none!
[…] post by Planet Ubuntu Tagged: Linux, Ubuntu Trackback […]
Bugs in Ubuntu
Ik snap waar hij het over heeft, maar ik dacht dat er al zoiets was in de wereld van Ubuntu. tenminste, die bugs die ik via bugbuddy heb gerapporteerd kwamen goed terecht….
Maar goed. Misschien volgende ik het verhaal niet helemaal.
…
Tagged: Linux, Ubuntu Trackback
teeny tiny fonts are difficult to read. the default gnome fonts are great
I agree wholeheartedly with this article. My first thoughts too were, Jesus, it’s fat – everything, the firefox taskbars, the top and bottom panels, titlebars. And eventually I returned to XP, explorer is quicker,
I’ve only successfully reported one bug and had it fixed, which is still better than none!
teeny tiny fonts are difficult to read. the default gnome fonts are great
this is a little blog about the singing talent show x factor, with some news and updates about the hit show x factor
x factor blog link click here
However, this scene changed when more programmers became aware of virus programming and
started building viruses that manipulated and destroyed data on infected computers.
However Yahoo marketing and other pay per click search engines
offer some excellent traffic at a more reasonable
price. It’s probably some mix of the two, so I have to give him props for not
going too far in either direction.