jump to navigation

Use reportbug to report bugs better January 26, 2007

Posted by Carthik in bugsquashing, guides, ubuntu.
trackback

This little gem is from the Debian Administration blog. The article deals with how to report a bug in Debian without a working MTA. However, with a little modification it can be useful for Ubuntu Users and bug triagers too.

reportbug is a nifty command that creates a template for reporting a package bug, which it then fills out with your comment and emails to the bugtrackers. It automatically adds info about your system and about the package that has the bug to your report.

Only, in Ubuntu, reportbug sends the email to the ubuntu-users mailing list. This is a known bug and has been around for a long time. The emails with the bug reports are bounced from the mailing list and then they end up in my inbox, where I sort through them, and then report the bug manually on behalf of the original reporter if the bug deserves attention, is not a duplicate etc. Needless to say, this is a minor pain :)

So, if we were to follow the trick at the debian administration blog, we could all use reportbug’s useful, templated output regarding the package that has a bug and report the bug manually at Malone, our beloved bug tracker.

The next time you have a bug, find out the name of the package that has the bug (say “package-name”), and do the following:
1) Use the command reportbug --template -S normal package-name
2) Fill in an appropriate comment regarding what the bug itself is
3) File the bug after checking to see if it has already been reported.

The “–template” in the command will produce the template for the package, and the “-S normal” will set the severity of the bug to Normal.

Of course, you can report the bug via email too, but it currently requires that you have a gpg key on record at launchpad, so it might not work. Reporting via a web browser will work, a 100% of the time!

Comments»

1. Sionide - January 28, 2007

The problem I have with bug reporting is all the bugs I experience are they’re never reproducible so there’s no point in reporting them.. Either I don’t know what has crashed or I have no clue why, which is no help to the developers. :( I’ve only successfully reported one bug and had it fixed, which is still better than none!

2. Carthik Sharma: Use reportbug to report bugs better - Spellbook - IT mage’s best friend - January 29, 2007

[...] post by Planet Ubuntu Tagged: Linux, Ubuntu Trackback [...]

3. David's dingen - February 15, 2007

Bugs in Ubuntu

Ik snap waar hij het over heeft, maar ik dacht dat er al zoiets was in de wereld van Ubuntu. tenminste, die bugs die ik via bugbuddy heb gerapporteerd kwamen goed terecht….
Maar goed. Misschien volgende ik het verhaal niet helemaal.

4. sikiş izle - September 26, 2010

Tagged: Linux, Ubuntu Trackback

5. antalya ilaçlama - September 27, 2010

teeny tiny fonts are difficult to read. the default gnome fonts are great

6. porno sikiş - September 27, 2010

I agree wholeheartedly with this article. My first thoughts too were, Jesus, it’s fat – everything, the firefox taskbars, the top and bottom panels, titlebars. And eventually I returned to XP, explorer is quicker,

7. sex sikiş - September 28, 2010

I’ve only successfully reported one bug and had it fixed, which is still better than none!

8. izmir escort - January 9, 2011

teeny tiny fonts are difficult to read. the default gnome fonts are great

9. xfactors 2012 - November 25, 2011

this is a little blog about the singing talent show x factor, with some news and updates about the hit show x factor

x factor blog link click here


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 524 other followers

%d bloggers like this: